Wednesday, July 9, 2014

D & D Masonry of Chicopee, Massachusetts is a Rip-off!

Dear Sir,

D & D Masonry of Chicopee, Massachusetts is a rip-off. In 2012 my 86 year old mother was "enticed" into receiving chimney cleaning services for her chimney. The services were performed as scheduled but upon completion (and payment by check of her $100), the serviceman indicated that she also needed retiling of the chimney to the tune of $600.

Being on a fixed income, she was very reluctant to accept this work, but she was pressured into signing a contract for said work because the chimney "was falling in." It's not.

The service person for D&D Masonry scheduled an appointment for the following week for the retiling, but no one ever showed. After several phone calls it finally grew too cold for the work to be performed and D & D Masonry said they would schedule the work for the spring.

Spring came but D & D Masonry never did.

A few more phone calls and my mother was promised "you are next on the list," "we will call you back," we will schedule someone to go out," "someone will be there next week, tomorrow, Monday, etc," "the president of the company will call you," etc.

It is now summer of 2014, 2 years past the scheduled service date and D & D Masonry has yet to do the work promised, even though they have taken $600 of my mother's money.

Stay away from D & D Masonry of Chicopee Mass because they will rip you off and steal your money.

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